Our entire product range will be shipped via DHL, FedEx, USPS, and UPS. The selection of a courier will depend on the fast shipping route. As soon as your product ships, you will receive an email with a tracking number. We ask that you provide the correct details for your shipping address and contact information. In case there is any mistake made in your shipping address or any other detail provided at the time of your purchase, please inform us at once.

Shipping Charges and Time of Delivery

There are several ways to ship our orders in every zone. Please note that the number of days in the following table refers to shipping days, not handling. On average, it takes us 3-5 working days to handle each order. For orders above 2, the company shall pay extra shipping charges of 20%, 30%, and 50% for Express, Standard, and Economy shipments, respectively.

Import Duties, Customs Charges and Taxes

Kindly be informed that the prices indicated on the website of the Rover Jackets company do not include any taxes, customs duties or fees that may be applicable to your country. All packages shipped abroad may undergo a customs inspection and be subject to additional fees, depending on the customs policy of your country.

Customers residing in the USA or any other foreign countries are likely to incur some charges on the part of their country’s customs authorities or your shipping company. The exact amount depends on the specific policy of your country and is the customer's responsibility only.

We, the management of Rover Jackets, have no influence on this situation and cannot foresee the possible expenses. You are advised to contact your local customs authorities for any questions.

Damaged Deliveries

Customer satisfaction is a top priority for us. If there is any damage, defect, or other issue with your product, please let us know as soon as possible, and we will help you resolve the issue.